Our strengths
Support the development of e-commerce
Dalenys supports e-commerce players, digital native vertical brands, franchise networks, brands and marketplaces thanks to 3 major assets.
Unified platform
We connect all channels, all distribution networks, all data and partners
Bespoke support
Transparency, reliability and proactivity are the 3 key values of the team
Expertise in payments from end to end
Acceptance, acquisition wallets & card issuing, fraud optimisation under PSD2
Our mission
Payment is key to the consumer relationship
We know that every payment matters. Because every customer expects to have a frictionless payment experience that works every time, wherever they are. Our expertise is continuously enriched by the major challenges our merchants face, whether today or tomorrow.
Convergence of channels
Connect your payments online, on mobile and in store to enter the era of unified commerce
Consumer engagement
Start an ongoing conversation with your customers, build loyalty
A fluid user experience
Give your customers the same experience, regardless the touchpoint
Expansion into new markets
Whether you want to grow in new countries, or create a marketplace… we can help
Dalenys by Natixis Payments
The advantages of an acquirer, affiliate from an issuing bank
Dalenys is an affiliate from Natixis Payments, the leading Visa issuer in continental Europe and a subsidiary of Groupe BPCE, 2nd banking group in France. Dalenys experts know the expectations of issuers and are able to anticipate the format of payment flows that will avoid triggering strong authentication systematically. They also advise you on the best options available to protect your conversion rates.
Learn more about fraud management
Support
Support is part of our DNA
Want to offer the best customer experience? So do we. Not only do we provide you the API and platform with all the features you need, but also human support at every step.
- Upstream strategic advice to help you choose the right tools to meet your challenges
- Support to integrate and refine the solution with our Customer Success Managers
- Follow-up to optimise the solution according to your specific business needs