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Why choose us - Dalenys
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Our strengths

Support the growth of merchants towards unified commerce

Dalenys, Natixis Payments’ omnichannel payment solution, supports e-commerce players, digital native vertical brands, franchise networks, brands and marketplaces thanks to 3 major assets.

Unified platform

We connect all channels, all distribution networks, all data and partners

Bespoke support

Transparency, reliability and proactivity are the 3 key values of the team

Expertise in payments from end to end

Acceptance, acquisition wallets & card issuing, fraud optimisation under PSD2
Our mission

Payment is key to the consumer relationship

We know that every payment matters. Because every customer expects to have a frictionless payment experience that works every time, wherever they are. Our expertise is continuously enriched by the major challenges our merchants face, whether today or tomorrow.

Convergence of channels

Connect your payments online, on mobile and in store to enter the era of unified commerce

Consumer engagement

Start an ongoing conversation with your customers, build loyalty

A fluid user experience

Give your customers the same experience, regardless the touchpoint

Expansion into new markets

Whether you want to grow in new countries, or create a marketplace… we can help

Dalenys by Natixis Payments

The advantages of an acquirer, affiliate from an issuing bank

Dalenys is an affiliate from Natixis Payments, the leading Visa issuer in continental Europe and a subsidiary of Groupe BPCE, 2nd banking group in France. Dalenys experts know the expectations of issuers and are able to anticipate the format of payment flows that will avoid triggering strong authentication systematically. They also advise you on the best options available to protect your conversion rates.
Learn more about fraud management
Support

Support is part of our DNA

Want to offer the best customer experience? So do we. Not only do we provide you the API and platform with all the features you need, but also human support at every step.
  • Upstream strategic advice to help you choose the right tools to meet your challenges
  • Support to integrate and refine the solution with our Customer Success Managers
  • Follow-up to optimise the solution according to your specific business needs
Integration and support

Want to learn more?