All purchase routes
Offer fluid online and offline customer experiences, triggering payment when you want
We align the payment life cycle and order life cycle to make all customer journeys possible.
Click & Collect
Order online then deliver the product to store
Single basket (multi-vendors)
A single payment, divided between vendors and the marketplace
Click & delivery
Order online, pay upon reception
Try at home, pay later
Customer is debited only for the products they keep
Try at home, pay later
Customer is debited only for the products they keep
The purchasing journeys that add most value for your customers are those where payment is no longer painful. What if you only trigger payment when your customer is sure of keeping the product, thereby avoiding the need for refunds?
Customer purchases a tablet and camera
The amount of the order is authorised
The customer receives the order. She likes the camera, but returns the tablet
Only the order amount for the camera is processed
The customer only pays for what she keeps, without additional steps for her or for you.
Customer recognition
A unique customer identifier
A unique customer identifier
for smoother journeys
This identifier, also called a token, allows you to safely recognise your customers: what they buy, and where they buy it (on which channel, by which payment method, etc.). You have everything on hand to transform this data into loyalty marketing actions, and make your customers smile :-)
From the start of the shopping experience to home delivery, Tediber has considered, then reinvented, everything to maintain an emotional relationship with their customer. To make the payment consistent with the brand’s DNA, Dalenys first had to understand the merchant’s branding needs, then create an experience:
- Fluid and enjoyable
- Full of surprises
- Leaves a smile
All networks
Set up omnichannel
Set up omnichannel
in a network of franchisees
Integrating omnichannel routes into a network of franchisees requires setting up third-party collection. This regulated mechanism makes it possible to converge payment data, and offer an innovative and frictionless shopping experience.
Make every payment the start of a relationship
Purchase a gift in store. Customer wants to complement it with an accessory no longer available
The franchisee offers to add a product from the website, with delivery to point of sale or to the customer
Give your customers what they want: frictionless access to the products they desire
Point-of-sale refund for a product purchased online
Purchase from a franchise, supplemented by another point of sale for missing products in the 1st store
Purchase in a store, supplemented by an article from the website