A new model of cooperation for merchants, PSPs and banks
With the PSD2, most transactions shall require strong authentication. Nonetheless, the more exchanges there are between banks, PSPs and you, the less impact strong authentication requests will have on your business. Such cooperation is based on the exchange of new data required by 3DS 2.0, as well as applications for exemption.
A new protocol
3DS 2.0
Strong authentication requests for all payments
Possible exemptions
under certain conditions
Seamless procedures for a smooth customer experience
10 minutes to understand the challenges of the PSD2 with Guillaume Djourabtchi, CMO of Dalenys and Natixis Payments (in French).
Conditions for successful strong authentication
To be considered ‘successful’, strong authentication must be based on at least 2 of the following 3 criteria:
Knowledge
Possession
Inherence
Merchants, your role is changing

Issuer response YES: Seamless procedure
Issuer response NO: Implementation of strong authentication
Develop your risk analysis

Discover Dalenys’ advice on how to reconcile compliance with a smooth customer experience
- Authentication vs. seamless procedure: the new rules of the game
- Risk analysis and applications for exemption: a virtuous circle
- Issuers, retailers and PSPs: successful cooperation
Implementation schedule
A European deadline
What is "soft decline"?
Migration plans country by country
- 1 October 2020: soft decline for transactions > €2,000
- January 2021: soft decline for transactions > €1,000
- February 2021: soft decline for transactions > €500
- April 2021: soft decline for all transactions
National authority: Banque de France
- 1 June 2021: beginning of the soft decline with gradual increase in load
- September 14, 2021: additional time granted by the EBA for full compliance
National authority: Financial Conduct Authority (FCA)
- January 15, 2021: soft decline of transactions> 250 €
- February 15, 2021: soft decline of transactions> 100 €
- March 15, 2021: soft decline of all transactions
National authority: BaFin
- Should follow the approach of the German regulator
National authority: Financial Market Authority (FMA)
- January 1, 2021: full compliance, no gradual ramp-up planned
National authority: Banco de Espana
- August 25, 2020: soft decline of transactions> € 1,500
- September 22, 2020: soft decline of transactions> 250 €
- October 19, 2020: soft decline of transactions> 30 €
- November 17, 2020: soft decline of transactions> 0 €
- Temporary exemption for the travel and hotel industries until November 17
National authority: National Bank of Belgium (BNB)
- October 6, 2020: soft decline of transactions> 250 €
- November 17, 2020: soft decline of transactions> 30 € (test)
National authority: Dutch Banking Association (NVB)
- January 1, 2021: full compliance, no gradual ramp-up planned
National authority: Bank of Irland