Strong 3DSV2 authentication:
limit the impact on conversion

Following the entry into force of the Regulatory Technical Standard of PSD2 (Payment Services Directive 2) on September 14, 2019, e-merchants must gradually apply strong authentication under the 3DS V2 protocol. The rules of the game are changing: it’s no longer the merchant who decides when to trigger strong authentication, but the issuing bank.
Dalenys, through its data infrastructure and proximity to the Groupe BPCE, allows you to anticipate regulations as best as possible, while preserving your conversion rates.
As a solution for Natixis Payments, the leading Visa issuer in Europe, Dalenys benefits from support of the Groupe BPCE, 4th largest banking group in Europe. This environment gives Dalenys proven expertise in terms of issuers’ expectations: our experts can anticipate the format of payment flows that will avoid triggering a strong systematic authentication, and advise you on the best options to preserve your conversion.
Our analysts take a close look at your customer and product data to optimise the anti-fraud system

- Delivery method
- Basket products
- VIP customers
- Postal code
- Basket amount
- And all of your settings!
Management of charge-backs
Real-time payment of charge-backs
Charge-back data
Complete vision on the typology of charge-backs, the reasons for failure
Help with disputes
Assistance service for dispute cases
Cause analysis
Direct contact with our teams to analyse the causes
Extensive analyses of purchasing behaviour
A flight, hotel and car reservation platform, Mister Fly experienced growth of 47% in 2018. Mister Fly is now developing a complementary white label offer for B2B and accelerating internationally. In order to support these projects, Dalenys not only facilitates deployment outside France, but contributes to maximising conversion by limiting fraud:
- A payment mix adapted country by country in euros or other currencies (CB, Visa-MC inter, Oney, Apple Pay, AMEX)
- Multiple sales channels to boost conversion (Mobile Order Telephone Order + mobile + online)
- Premium support in the fight against fraud at the level of the targeted countries
0,15%
in 2018
+32%
in 2018
