Multiply your bookings
by unifying your sales channels

Dalenys, the 100% omnichannel solution
of the big merchants

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The Travel sector weighs for nearly 20% of our business

With Dalenys, merchants benefit from an agile and international offering, with a positive, concrete and measurable impact on their results, conversion and fraud management.
Dalenys is proud to already count in lastminute.com, Kiwi.com, Mister Fly and Gites de France as key Travel references.

  • By choosing Dalenys, lastminute.com increased its average basket through the integration of multi-card payment, and saw its fraud rate drop significantly. To do this, the dedicated payment expert and all Dalenys employees with specific know-how worked to:

    • Optimization of the web / mobile / call center device
    • A sharp mastery of data for the Travel sector
    • An anti-fraud strategy at the country level
    • Multi-card payment

      flow in 2018

    • The average multi-card basket

      than the usual average basket in 2018

  • Flight booking platform, hotel and car, Mister Fly has experienced a growth of 47% in 2018, and has posted sales targets for 2019 of + 40%. To have the means of its ambitions, Mister Fly develops a complementary offer in white label for B2B and accelerates internationally. To support these projects, Dalenys not only facilitates deployment outside France, but also helps to maximize conversion by limiting fraud:

    • A payment mix adapted country by country in euros and currencies (CB, Visa-MC inter, Oney, Apple Pay, AMEX)
    • Multiple sales channels to boost conversion (MOTO + mobile + online)
    • Premium anti-fraud support for the targeted countries
    • Unpaid rate

      in 2018

    • Share of transactions outside France

      in 2018

  • Gîtes de France is a reference in Europe and the first global network of self-catering holiday home and B&Bs. The brand is today a strong and complex economic reality, representing an annual business volume of nearly 1.1 billion euros generated directly and indirectly. The conduct of the activity, dispatched among several actors, is an issue for the FNGF who wanted to simplify the management of flows and centralize payments. To meet the needs of Gîtes de France, Dalenys has deployed:

    • Flexible management of the repayments of each booking site, including holiday vouchers
    • A platform and a single contract managed by a payment expert specialized in organized trade
    • A financial reconciliation service for all flows, from a single interface
    • Centralization of payments for

      departmental reservation centers

    • Foreign payment management with

      concerned reservations in 2018

Key KPIs in the Travel Industry

In number and in net on the year 2018


Acceptance rate


Unpaid rate


3DS rate

An omni-channel customer journey
to maximize conversion

An adapted payment mix

to local habits (ANCV, 3xCB and 4xCB, multi-currency ...)

Speed of integration

thanks to a connection to the main GDS: Orchestra, Amadeus, Resalys

In-app integration

mobile application path

An ergonomic payment page

for a seamless experience

A multi-card payment facility

allowing the highest payments

Intelligent management
of fraud adapted to local risks

A unique interlocutor at the heart of a team of experts

A dedicated payment expert

Travel Issues Specialist

Transactional data analysts

Able to recover data and practices of issuers

Unique monitoring on the market

A seasoned Fraud Prevention Team

Regular coordination workshops

Between the merchant and Dalenys

High-performance and responsive tools

Advanced rules engine

Specific to the Travel sector

Effective levers

Oppotota, blocking of "not enrolled" cards, list of risk profiles, etc.

Continuous optimization profitable to the merchant

Many sources of consolidated data

Customizable Dashboard Analytics

Sharp monitoring of performance KPIs

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