Follow the evolution of your payment issues easily

Dalenys, an efficient support from A to Z

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Drive your transactions through the Dalenys Dashboard

An ergonomic tool for all your instore and online transactions


Access statistics and payment performances in real time, by unit or in a consolidated view, all payment methods combined

Complete data

Analyse data from all transactions based on complete details (cardholder data, activation of 3D-Secure, accepted or refused 3-D Secure verification, reception of chargebacks, etc.)

Fast and powerful search

Find transactions with a powerful and reactive search engine: search by BIN, by IP, or by order number


Manager refunds (total or partial)

Conversion analysis

Follow changes on acceptance and conversion rates for each payment page

Account reconciliation support

Account reconciliation, a strategic ally for your finance and operation teams

A single exportable table

All the transactions and associated financial flows are brought together into a single exportable table


A real-time overview of commission costs, refunds and chargeback

Activity tracking

Granular activity tracking

Clients data

Comprehensive overview of your customers

Chargebacks smart tracking

A chargebacks unit, combined with the performance of our fraud prevention team

Chargebacks management

Real-time feedback on chargebacks

Chargebacks data

A complete overview of the type of chargebacks, reasons for failed payments, etc.

Dispute management

A chargebacks dispute department

Causes analysis

Direct contact with our teams to analyse the causes

A specific interface dedicated to payment in intsalments

Automatic payments recovery, that you can overview in one click

Refund management

You can refund or stop a payment or the entire payment schedule.

Time saving

Your recovery teams save time up to 50%

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