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Case studies - Dalenys
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Automobile

A shorter payment funnel to boost acceptance

Dalenys methodology for exceptional acceptance rates:

  • A payment mix adapted to the local habits of your customers
  • An optimal User Experience
  • Limited strong authentication
  • Use of payment data to facilitate loyalty actions

Allopneus is constantly adapting to evolutions in e-commerce. Dalenys’ support is essential to face all these challenges and deliver the best possible shopping experience for our customer.



Fabien Suarez
Payment Manager
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Dalenys has supported our international expansion since 2016. As we expanded in Europe, it was central for us to have a payment partner with a true European footprint and expertise.
Dalenys experts advise us on the best solutions and payment methods to address new markets and to always optimize our payment performance, increasing conversion and reducing fraud.



Konstantin Shvets
Manager of Product
Gambling & Gaming

They increased their performance
thanks to sophisticated fraud management

Dalenys has supported our growth and expansion in France since many years. Through the expertise of their teams, Netbet is largely benefiting from their excellent availability and high acceptance rates. Their Smart Routing platform and Premium fraud rule-based engine have enabled us to optimize our payments performances and we consider expanding our partnership to multiple other markets.

Dalenys is the payment partner always by our side to provide the necessary support and guidance, help us improve our users’ payment experience and regularly releasing new innovative features to help us resolve the challenges we face.

Recently, in this new PSD2 context, they have released Fastpass, a unique feature maximizing the acceptance of our frictionless transactions request which we will be testing soon as we believe it will facilitate our players’ payments while maintaining the highest security standards.



Ana Stef
Group Head of Payments
Discover our iGaming payment solution
Home

They improved their User Experience
in all countries

« Having worked with Dalenys and especially our Customer Success Manager Antoine for some time now, I am impressed with the collaborative nature they approach the almost daily challenges we face in the payments and fraud industry. Often the various teams across Daleny’s will go above and beyond what I would expect a PSP to do.

 

 



Jonathan Wyatt
Payments and Fraud Manager
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Fashion

They reinvent the codes of the purchasing
experience through unified commerce.

A reference for sneaker collectors, Shinzo has managed to standardise its product offer and the purchasing journey for customers. The brand, recognised for its online innovation and sense of detail in its concept stores, wanted its identity to be just as present in its payment strategy. 100% omnichannel and agile, it brings customers a unified commerce experience through:

  • A Click and Collect solution to pick up your order in store
  • A Smart Checkout solution for automatic terminal payment
  • Premium support for each sales channel: online, POS, payment terminal
Learn more about unified commerce
Food

They boosted their orders
by reducing the wait at the checkout

As part of its deployment in France, Burger King wanted to depend on a set of reliable technical and payment partners, capable of coordinating the network in an agile manner. Thanks to his knowledge of the food sector, our payment expert dedicated to Burger King knew how to help the group achieve its ambitions, through:

  • Unified management of all sales channels
  • An audit and an optimisation of the payment architecture
  • Centralisation of payment requests
Learn more about in-store payment
Travel

They increased their bookings
by unifying their sales channels

MisterFly is a travel booking platform (for flights, hotels, holidays and car rentals) and is France’s 2nd largest online travel agency. MisterFly sells its products via all distribution channels on the market: offline, through partners under white label or via APIs. Dalenys helps to maximise conversion by preventing fraud thanks to:

  • A country-specific payment mix in euros and foreign currencies (CB, Visa-MC inter, Bancontact, iDEAL, AMEX….)
  • Multiple sales channels to boost conversion (Mobile Order / Telephone Order + mobile + online)
  • Customised support for the deployment of PSD2

Dalenys gives us valuable support to make a success of our PSD2 migration. Our Customer Success Manager is there for us step by step to avoid any major impact on our business or our customers’ UX.



Bach Truong
Head of Payment
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