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Case studies - Dalenys
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Fashion

They reinvent the codes of the purchasing
experience through unified commerce.

A reference for sneaker collectors, Shinzo has managed to standardise its product offer and the purchasing journey for customers. The brand, recognised for its online innovation and sense of detail in its concept stores, wanted its identity to be just as present in its payment strategy. 100% omnichannel and agile, it brings customers a unified commerce experience through:

  • A Click and Collect solution to pick up your order in store
  • A Smart Checkout solution for automatic terminal payment
  • Premium support for each sales channel: online, POS, payment terminal
Learn more about unified commerce
Travel

They increased their bookings
by unifying their sales channels

By choosing Dalenys, lastminute.com increased its average basket while significantly decreasing its fraud rate. A dedicated payment expert, Dalenys and its specialised employees worked to implement:

  • A payment mix adapted by country, in euros and other currencies (CB Visa-Mc inter, Oney, Apple Pay, AMEX)
  • Multiple sales channels to boost conversion (Mobile Order Telephone Order + mobile + online)
  • Premium support in the fight against fraud at the level of the targeted countries
Learn more about mobile payment

They boosted their orders
by reducing the wait at the checkout

As part of its deployment in France, Burger King wanted to depend on a set of reliable technical and payment partners, capable of coordinating the network in an agile manner. Thanks to his knowledge of the food sector, our payment expert dedicated to Burger King knew how to help the group achieve its ambitions, through:

  • Unified management of all sales channels
  • An audit and an optimisation of the payment architecture
  • Centralisation of payment requests
Learn more about in-store payment

They improved their User Experience
in all countries

“We have various ongoing projects in payments with local and global support. This is a fundamental point for us. At the same time, we are working to improve our conversion rates. We are wondering about the best payment methods to deploy by country and with which best UX.”.

Jessica Delpirou
General Manager France, Made.com

Learn more about international payment
Gambling & Gaming

They increased their performance
thanks to sophisticated fraud management

With 56% market share in 2019, Winamax is the leading poker site in France. First in the world available on a mobile app, Winamax wanted to work with the payment partner with the most expertise in gambling. Dalenys experts have proven to be the specialists in the field and now provide Winamax with:

  • High availability of the platform, and increased acceptance performance
  • Smart Routing for multiple access to schemes and optimising performance
  • Premium anti-fraud support, especially for CB scheme charge-backs
Learn more about managing fraud

A shorter payment funnel to boost acceptance

Dalenys methodology for exceptional acceptance rates:

  • A payment mix adapted to the local habits of your customers
  • An optimal User Experience
  • Limited strong authentication
  • Use of payment data to facilitate loyalty actions

 

Learn more about online payment