They reinvent the codes of the purchasing
experience through unified commerce.
A reference for sneaker collectors, Shinzo has managed to standardise its product offer and the purchasing journey for customers. The brand, recognised for its online innovation and sense of detail in its concept stores, wanted its identity to be just as present in its payment strategy. 100% omnichannel and agile, it brings customers a unified commerce experience through:
- A Click and Collect solution to pick up your order in store
- A Smart Checkout solution for automatic terminal payment
- Premium support for each sales channel: online, POS, payment terminal
They increased their bookings
by unifying their sales channels
“Dalenys gives us valuable support to make a success of our PSD2 migration. Our Customer Success Manager is there for us step by step to avoid any major impact on our business or our customers’ UX” – Bach Truong, Head of Payment at MisterFly.
MisterFly is a travel booking platform (for flights, hotels, holidays and car rentals) and is France’s 2nd largest online travel agency. MisterFly sells its products via all distribution channels on the market: offline, through partners under white label or via APIs. Dalenys helps to maximise conversion by preventing fraud thanks to:
- A country-specific payment mix in euros and foreign currencies (CB, Visa-MC inter, Bancontact, iDEAL, AMEX….)
- Multiple sales channels to boost conversion (Mobile Order / Telephone Order + mobile + online)
- Customised support for the deployment of PSD2
They boosted their orders
by reducing the wait at the checkout
As part of its deployment in France, Burger King wanted to depend on a set of reliable technical and payment partners, capable of coordinating the network in an agile manner. Thanks to his knowledge of the food sector, our payment expert dedicated to Burger King knew how to help the group achieve its ambitions, through:
- Unified management of all sales channels
- An audit and an optimisation of the payment architecture
- Centralisation of payment requests
They improved their User Experience
in all countries
“We have various ongoing projects in payments with local and global support. This is a fundamental point for us. At the same time, we are working to improve our conversion rates. We are wondering about the best payment methods to deploy by country and with which best UX.”.
Jessica Delpirou
General Manager France, Made.com
They increased their performance
thanks to sophisticated fraud management
With 56% market share in 2019, Winamax is the leading poker site in France. First in the world available on a mobile app, Winamax wanted to work with the payment partner with the most expertise in gambling. Dalenys experts have proven to be the specialists in the field and now provide Winamax with:
- High availability of the platform, and increased acceptance performance
- Smart Routing for multiple access to schemes and optimising performance
- Premium anti-fraud support, especially for CB scheme charge-backs
A shorter payment funnel to boost acceptance
Dalenys methodology for exceptional acceptance rates:
- A payment mix adapted to the local habits of your customers
- An optimal User Experience
- Limited strong authentication
- Use of payment data to facilitate loyalty actions
