Effective September 14, 2019, the Regulatory Technical Standards (RTS) directly related to the Payment Services Directive 2 will be implemented with the objective of reducing fraud rates on online commerce. European e-consumers should therefore be confronted more frequently with an authentication process for their online transactions—a process that will also evolve towards so-called “strong” authentication.
As a new step in the customer journey, this double authentication also increases the risk of failed payments. Internet trading in Europe could therefore be deeply affected by these changes and affected businesses, which are not gearing up to these new requirements, could see their conversion rates drop significantly.
Discover our special folder to prepare your company to new European requirements and anticipate the impacts on your turnover.